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Comprehensive 3PL Services

From fulfillment to specialized handling, we offer end-to-end logistics solutions across Canada and the United States. Let us handle the complexity while you focus on growth.

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Fulfillment

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Packaging & Presentation

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Inventory Management

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Custom Note Cards

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On-Demand Laser Engraving

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Returns

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Value-Added Services

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Technology & Integrations

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Fulfillment

We've invested thousands of hours and tens of thousands of dollars refining every process, so your customers get a flawless unboxing experience, every time.

Precision Order Processing

Every order is picked, packed, and quality-checked with meticulous attention to detail, ensuring accuracy and consistency that reflects the quality of your brand.

Same-Day Shipping

Orders received before our cutoff time ship the same day, getting your products to customers faster and exceeding their delivery expectations.

Quality Guarantee

Our refined processes and quality control measures ensure every shipment arrives in perfect condition, protecting your brand reputation with every delivery.

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Packaging & Presentation

We treat every product as an extension of your brand — carefully packed, beautifully presented, and delivered with pride. Your packaging is often the first physical touchpoint with your customer, and we make it count.

Brand-Enhancing Presentation

Custom branded packaging, inserts, and presentation materials that create memorable unboxing experiences and strengthen your brand identity with every delivery.

Premium Protection

Expert packing techniques and high-quality materials ensure your products arrive in pristine condition, protecting both the product and your reputation.

Sustainable Solutions

Eco-friendly packaging materials and practices that align with your sustainability goals while maintaining the premium quality and presentation your brand deserves.

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Inventory Management

Our advanced fulfillment center management system gives you real-time visibility from supplier to customer — complete transparency, total control.

Complete Visibility

Real-time tracking of every item from receiving to shipping, with live updates on stock levels, locations, and movement across all fulfillment center zones.

Smart Reorder Alerts

Automated low-stock notifications and reorder recommendations help you maintain optimal inventory levels and prevent stockouts before they impact sales.

Performance Analytics

Detailed reporting and insights on inventory turnover, sales velocity, and storage efficiency to help you make data-driven business decisions.

Custom note cards service

Custom Note Cards

We can automatically format and print each order's gift note in real time onto a premium note card at the packing station, helping you scale thoughtful personalization without adding manual work.

Personalization at Scale

Every note can be automatically pulled from the order, formatted to your brand standards, and inserted during packing for a seamless customer experience.

Premium Print Quality

Using high-quality 1200 DPI laser printing, we can produce crisp black-and-white messages on premium cardstock with layouts and styles tailored to your brand aesthetic.

A New Revenue Opportunity

Turn gift messaging into a high-margin upsell with paid add-a-note options, seasonal templates, or bundled gifting experiences — all without slowing down fulfillment.

Laser engraving service

On-Demand Laser Engraving

Add premium personalization directly into your fulfillment flow with on-demand laser engraving for select products, special editions, corporate gifting, event activations, and small-batch custom runs.

Premium Personalization

Create elevated customer moments with engraved gifts, add-ons, loyalty rewards, influencer kits, and limited-edition products that feel considered and brand-right.

Flexible Material Compatibility

We can engrave select leather, wood, metals, stone or ceramic, and certain plastics or rubber components, opening up new possibilities across products, accessories, and packaging elements.

Launch-Ready Project Planning

Before launch, we work with you to confirm item compatibility, artwork or personalization requirements, workflow details, and pricing so every custom program is set up to run smoothly.

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Returns

Integrated with leading returns platforms, our returns system keeps your brand experience seamless — from return label to restock.

Seamless Integration

Direct integration with Loop, Happy Returns, and other leading returns platforms for automated label generation, tracking, and seamless customer experience.

Quality Inspection

Thorough inspection and assessment of returned products to determine condition, verify restocking eligibility, and identify patterns to reduce future returns.

Fast Restocking

Quick turnaround from return receipt to inventory, getting sellable products back in stock fast to minimize revenue impact and maximize inventory availability.

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Value-Added Services

Kitting, assembly, influencer shipments, FBA prep, retail displays — whatever makes your brand shine, we'll make it happen.

Kitting & Assembly

Professional bundling, product assembly, and custom kit creation for gift sets, subscription boxes, promotional bundles, and multi-component products.

Influencer & PR Shipments

Special handling and presentation for influencer mailers, press kits, and PR packages with custom inserts, branded materials, and premium packaging.

Retail & FBA Prep

Complete preparation services for retail distribution and Amazon FBA, including labeling, poly-bagging, case packing, and compliance with retailer requirements.

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Technology & Integrations

Supership's WMS connects seamlessly with ecommerce stores, online sales channels and major retail EDI systems, trusted by leading brands across North America.

Ecommerce Platforms

Native integrations with Shopify, WooCommerce, BigCommerce, and custom platforms for real-time order sync, inventory updates, and automated fulfillment workflows.

Marketplace Connections

Multi-channel order management across Amazon, eBay, Walmart, and more — all orders flow into one system for unified fulfillment and inventory control.

Enterprise EDI

Full EDI compliance for major retailers including automated purchase orders, advance ship notices, invoices, and inventory feeds for seamless B2B fulfillment.

Frequently Asked Questions

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We offer comprehensive third-party logistics (3PL) services across Canada and the United States, including fulfillment, logistics, inventory management, specialized handling, value-added services, and returns management. Our solutions are designed to streamline your entire supply chain from fulfillment center to customer.

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Most orders are processed within 24-48 hours of receipt. Standard shipping typically takes 2-5 business days, while expedited options are available for faster delivery. Our real-time tracking system keeps you informed throughout the entire process.

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Yes, we seamlessly integrate with major e-commerce platforms including Shopify, WooCommerce, Amazon, eBay, and many others. Our multi-channel integration ensures unified order management across all your sales channels.

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We handle a wide variety of products including standard consumer goods, fragile items, high-value merchandise, and temperature-sensitive products. Our specialized handling capabilities ensure your products are stored and shipped with the appropriate care.

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Our advanced inventory management system provides real-time tracking, automated reordering, and demand forecasting. You'll have complete visibility into your stock levels with detailed analytics to help optimize your inventory investment.

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Our returns management service handles the entire reverse logistics process including inspection, restocking, refurbishment when needed, and customer communication. We maximize recovery value while maintaining your brand standards.

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Absolutely! Our value-added services include custom packaging, branded inserts, promotional materials, and specialized presentation options to enhance your customer's unboxing experience and strengthen brand recognition.

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We maintain strict security protocols including 24/7 monitoring, access controls, and specialized handling procedures for high-value items. Our facilities are equipped with climate control systems for temperature-sensitive products and comprehensive insurance coverage.

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Our pricing is transparent and scalable based on your volume and service requirements. We offer flexible pricing models including per-order, per-unit, and monthly subscription options. Contact us for a customized quote based on your specific needs.

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Getting started is simple! Contact us for a free consultation where we'll assess your needs, provide a customized proposal, and create an implementation plan. Our onboarding process typically takes 1-2 weeks depending on complexity.