International Shipping Restrictions

At Supership, we are committed to providing top-notch logistics and shipping solutions to our valued clients worldwide. As part of our ongoing efforts to ensure smooth and compliant operations, we need to highlight important restrictions regarding items that cannot be shipped internationally. These restrictions apply to shipments from Canada to the USA, Europe, and other international destinations due to their "Restricted Item" status in destination countries.

Restricted Items Overview

Please note the following categories of items are restricted from international shipping due to various regulatory and safety reasons:

• Personal Goods or Non-Sale Shipments: Items must have a paid invoice to qualify for international shipping.
• Personal Documents: This includes certificates and other personal documentation.
• Counterfeit Products: Authenticity is a must; counterfeit items are prohibited.
• Packages Taped Together: Each package must be individually packaged and labelled.
• Blades/Knives and Weapons: Including firearms, ammunition, or any type of weapons.
• FDA-Regulated Items: This covers medical/dental equipment or devices requiring special clearance.
• Agricultural Supplies: Including fertilizers, pesticides, herbicides, and plant matter.
• Consumables: Foods, beverages, health supplements, and anything taken by mouth are not permitted.
• Drugs and Drug Paraphernalia: Both prescription and non-prescription drugs, including cannabis and tobacco products, are restricted.
• Alcohol and Perfumes/Colognes: Due to their flammable nature or alcohol content.
• Cosmetics/Skincare Products: Especially those with active ingredients or considered as drugs.
• Biologics: Such as vaccines, blood products, and other sensitive biological materials.
• Electronic Products: Those that emit radiation are under strict regulations.
• Veterinary Products and Pet Food: Due to safety and health regulations.
• Used Automobile Parts: Due to potential safety and environmental hazards.
• Lithium Batteries: Given their risk of combustion.
• Flammable and Hazardous Materials: This includes wood chips, matches, chemicals, hazardous gases, and sprays.

Seeking Special Permission

While the above list covers a wide range of restricted items, we understand that there may be exceptional cases requiring the shipment of such goods. If you believe you have a compelling reason to ship any of the restricted items listed above, we urge you to contact Supership directly. We will work with you to explore possible solutions, ensuring you have the appropriate documentation, storage, packaging, and shipping methods in place to comply with international shipping regulations.

Our Commitment

Supership is dedicated to ensuring that all your shipments meet international standards and regulations. Our team is here to provide guidance and support, helping you navigate through the complexities of international shipping. By adhering to these guidelines, together, we can avoid delays, penalties, and ensure that your items reach their destination safely and efficiently.

For further assistance or inquiries, please do not hesitate to reach out to our customer service team. We are here to help you with all your international shipping needs.

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